Helen Hardcastle

Helen is the Consulting Director of Learning Horizons and a Senior Delivery Partner and Provider for SAI Global, responsible for the Business Excellence Framework (Australia). She is a Board Director of Amaroo Care Services Inc., a national aged care service company and a member of the Strategic Planning and Community Engagement Committee for Local Government Reform Agenda.

Helen is an experienced facilitator with a passion for improvement, leadership and organizational excellence. She is well versed in the major issues of organizational development and improvement and has worked, for the past eighteen years, with a wide range of organizations, across the private and public sectors, facilitating strategic solutions. Helen facilitates community groups, either within the Strategic Planning process for area planning strategies, or to bring diverse groups together with agreed outcomes. She has engaged with Chief Executive Officers across all sectors, working with them on their leadership roles within the organisation they serve and to assist them in driving their organisations forward. She also facilitates a regular Chief Executive Officer Forum, consisting of Chief Executive Officers and Directors General across all sectors.

Helen has facilitated strategic and corporate business planning in the private, public and local sectors and, in particular, has developed a number of state and regional wide frameworks, Strategic Plans and strategies for the public sector and Local Government. She has well-developed skills working with Boards and Councils within their governance models to ensure and build alignment and clear direction. She specializes in organizational analysis, assessment and improvement strategies underpinned by system and process management, using models such as the Business Excellence Framework (Australia) and the European Foundation for Quality Management. Helen has conducted assessments across all levels of government and private industry sectors and, in particular, focuses on the systems and practices supporting a Corporate Governance and Improvement model.

Learning Horizons has developed partnerships with SAI Global, the owner and developer of the Business Excellence Framework (Australia), with OpX Solutions, the owner of myDIALS, making metrics actionable, and with Twyfords Consultants, who focus on leadership and community consultation.

Learning Horizons contracts specialised services, on behalf of its, clients when required to ensure the client's business benefits, with access to best practice services.